Privacy Policy

This Privacy Policy explains how Smite Termite & Pest Control LLC (“Smite,” “we,” “us,” or “our”) collects, uses, and protects information when you visit smitepest.com or request service from us. By using our website or contacting us, you agree to the practices described here.

Information we collect

Information you provide

When you submit our quote request form, call, text, or email us, we may collect your name, phone number, email address, service address or city, details about your pest issue, the service you’re interested in, your preferred contact method, and any message you send. You choose what to share — the fields marked required are simply what we need to prepare an accurate quote.

Information collected automatically

Our website is hosted by Netlify. Like most websites, the hosting provider automatically records standard technical data such as your IP address, browser type, and the pages you view. This information is used to operate the site securely and reliably. We do not use analytics, advertising, or social-media tracking on this site.

Cookies

This website uses only the essential cookies needed for the site to function properly. We do not use tracking, analytics, or advertising cookies, so no cookie consent banner is required. If we add analytics or advertising tools in the future, we will update this policy and provide any consent controls the law requires.

How we use your information

• Respond to your quote request and answer your questions
• Schedule, provide, and follow up on pest control service
• Contact you by your preferred method (phone, text, or email)
• Keep normal business records and comply with legal obligations

Text messaging (SMS)

If you provide your phone number or ask to be contacted by text, we may send you text messages about your quote request and service. Consent to receive texts is not a condition of any purchase. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP, or reply HELP for help. We do not share your phone number with third parties for their own marketing.

How we share information

We do not sell your personal information. We share it only in these limited ways:

• Service providers that help us operate the business — for example, our website form provider (Netlify) and the automation tool (Zapier) that routes your request to the owner so we can respond quickly. These providers process your information on our behalf.
• Legal reasons — if required by law, or to protect our rights, safety, or property.

How long we keep it

We keep your information for as long as needed to serve you and to maintain reasonable business and legal records, then dispose of it securely.

Your choices

• Opt out of text messages by replying STOP
• Ask us to access, correct, or delete the personal information we hold about you
• Ask us not to contact you for marketing purposes

To make any of these requests, contact us using the details below.

Children’s privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Security

We use reasonable measures to protect your information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. The “last updated” date above reflects the most recent version.

Contact us

Smite Termite & Pest Control LLC
W Sunnyslope Ln, Waddell, AZ 85355
Phone/Text: (623) 363-3124
Email: bryce@smitepestcontrol.com